Hi,
First I will describe my system :
HP Envy Dv7 Notebook PC
Intel® Core (TM) i7-3630QM CPU @ 2.40GHz
The laptop contains the ‘Intel Centrino Wireless-N 2230’ Wi-Fi adapter.
I updated to the latest available driver 16.7.0.0
The modem/access point I use from my internet provider : Compal Broadband Networks CH6643E Wifi
voice Gateway
My internet supplier declares I have a 60 Mbps internet connection.
When I test my desktop PC with cable LAN connection, I reach a speed of 56 Mbps. I measured the speed with the internet speed test of my provider.
On my laptop with the Centrino I reach a speed of 3 to 10 Mbps, average about 8 Mps.
This means major Wi-Fi package loss!
I can surf the internet ok, but a package loss of about 85% is not reasonable to me.
There is something wrong with the Wi-Fi connection of my laptop.
Moving the laptop towards the access point has no influence. I mean within the reach of 1 m.
At first I thought it was an interference problem, but last week I bought a new Samsung Smart TV with internal Wi-Fi adapter. It is standing on the same distance to the acces point as my laptop.
The TV reaches an average W-Fi speed of 53 Mbps, and it is connected to the same access
point?
I tried al sorts of settings on the Centrino card that I could find on the forum and intel site. Nothing solves the package loss.
I installed the software ‘inSSIDer 4’. When I view the signal of the access point on the laptop screen I can see it getting stronger when I move towards the acces point.
But the package loss stays more or less the same.
I read manuals on the internet to enhance the Wi-Fi and tried all sorts of things : Switch channels, change settings of the card, disable bluetooth, move the access point, move the laptop….
I contacted HP.
They checked the drivers. They where up to date. HP updated the
BIOS. But the problem is still not solved.
I opened the laptop to see if the antenna’s of the Wi-Fi card are connected. That is OK.
Hope you can help me out to reduce the package loss to a reasonable 5 to 10%.
Greetings,
Picard